Shipping & Delivery Policy

At Pop Collectibles Canada, we understand the importance of getting your collectibles to you securely and swiftly. Our shipping and delivery policy is designed with collectors in mind, ensuring each item arrives in pristine condition.

Free Shipping Within Canada

For our Canadian collectors, we offer free courier shipping on orders over $150 CAD. We aim to provide not only the best collectibles but also the most convenient and cost-effective shipping options.

Protection for Your Collectibles

All items are shipped with a 0.5mm Funko Pop protector free of charge, unless stated otherwise. This added protection is part of our commitment to ensure that your collectibles are shielded during transit, arriving at your doorstep ready for display.

Courier Handling

Once your item(s) have been dispatched with our trusted courier, the handling is out of our control. While we do everything we can to ensure your items are packaged with care—including fragile labels—we cannot be held liable for courier handling practices. Should any shipping issues arise, please reach out to us; our aim is to assist you in resolving these issues so that you are satisfied with your collector-grade collectible.

Damage Reports

If your item(s) arrive damaged for reasons not attributed to courier mishandling, please email us at info@popcollectibles.ca within 7 days of receipt. We strive to resolve any issues promptly but cannot honor claims outside of this timeframe. We encourage you to inspect your items upon arrival.

Please note, minor packaging flaws that do not affect the contents are not considered as damage for insurance or refund claims.

Local Delivery

In addition to shipping, we offer local delivery within a 20km radius of our location for orders of $20 or more, ensuring a minimal risk of damage. This contactless service, delivered by our staff, will be coordinated via text, confirming the delivery time and day. Upon delivery, we will send a confirmation text.

Shipping FAQ

Do you ship internationally?

Yes, we ship to the United States and parts of Europe, including France and Italy.

What delivery options are available?

We currently offer standard shipping within Canada and local delivery in the Greater Toronto Area (GTA). Items typically arrive within 10 business days post-confirmation, often closer to 5 business days for in-stock items.

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At Pop Collectibles Canada, we value the trust you place in us to deliver your collectibles safely and efficiently. If you have any questions regarding our shipping and delivery policy, or if you require assistance with your order, please don't hesitate to reach out.

For more details or to address specific shipping inquiries:

Email: info@popcollectibles.ca

Shop with confidence, knowing your cherished collectibles are in good hands with Pop Collectibles Canada.